NEW COVID-19 POLICIES AND PROCEDURES
▿ Treatment Requirements
PPE and your Massage
I will be requiring all clients to wear a mask when they arrive and during their treatment. If wearing a mask is found to be too uncomfortable, other accommodations can be made. However, a mask MUST be worn when you arrive.
I will be wearing a mask and eye protection during your massage as well. Gloves are not required for treatment but if you will feel more comfortable with me wearing them, I will have them ready.
Clients will be required to sanitize their hands when they enter, after you remove your shoes, and before you leave. . I will have a sanitizer dispenser ready for you to use at the entrance and in the room.
New Waver Form
Clients will be required to sign a new waver form stating they understand (a) their responsibility in reporting their health status and (b) the risks of receiving massage therapy with the new COVID-19 virus.
Bag for Belongings
Clients will need to bring a bag large enough for their belongings including clothes, jackets etc. This will help reduce the risk of possible contact transfer. It is a small room and I will not be able to move any personal belongings during the treatment.
Proof of Recovery
If you have tested positive for COVID-19 or have been exposed to someone who was but have recovered or tested negative, you will need to provide documented proof of recovery/testing.
If you have attended a group gathering of 25 or more people ( example: party, protest/public demonstration) in the last 14 days. You will be required to wait 14 days after the date of the gathering before you may book a massage.
Cancellation List/Waiting List
I will be making a cancellation/wait list. So if I have any cancellations, I will contact the next client on the list with available treatment times.
I am happy to anounce that as of June 9, 2020 I am accepting new clients.
This will be a slow gradual process of returning to work for everyone. With the increased cleaning protocols I have extended the time between appointments to ensure social distancing, and sufficient time for sanitizing.
I will be pre-screening all clients over the phone with a set list of questions. I will call you at your preferred contact number two (2) hours prior to you scheduled treatment time.
Please be sure you are available at that time as this is a requirement for your treatment to proceed.
▿ New Cleaning Protocols
All equipment and surfaces that I or my clients come in contact with will be thoroughly sanitized before and after every appointment using a
Hard-Surface Disinfectant approved by Health Canada:
Simple Green D Pro 3 Plus (DIN# 02478706*)
Sheets and Towels
All sheets and towels will continue to be washed in detergent, bleach, and hot water to ensure full sanitation.
▿ Cancellation & Payments
New Cancellation Policy
If you need to cancel due to illness or suspected illness, I ask that you notify me as soon as possible over the phone* (email or text will not be accepted for cancellations). I will not charge any client who needs to cancel their appointment for reasons related to the COVID-19.
I just ask that you provide as much notice as soon as possible so that I may contact the next person who will be waiting for a massage.
Also note that this is an ever-changing situation and I may need to cancel your appointment with short notice. But I will provide you with as much notice as possible.
My phone number will be provided in your booking confirmation email.
All payments will be required to be done via contactless payment (debit or credit) or E-transfer. Please be sure that you have the tap function activated on your card prior to your treatment.